Last modified: 8/21/2018
Assumptions
- The terms used in this privacy statement and defined in the General Data Protection Regulation (AVG) have the meaning ascribed to them in the AVG Act.
- We only use the personal data for the purposes described in this privacy statement (basis). That is legitimate and transparent.
- We express our privacy statement in clear and clear language and do not attempt to hide information. We are also clear about what data we process and how we do it. That is clear and certain.
- We only process the personal data that we really need. That is data minimization.
- We are happy to work with you to ensure that the data we process is always correct and up-to-date. That is the accuracy of the data.
- We do not store the data for longer than necessary to realize the purposes for which your data is collected. That is the storage period.
- We never share personal data with other parties, inside or outside the EU, without good reason. We also ensure proper security of personal data by taking many technical and organizational measures. When we share your personal data with third parties, we explicitly state this. Casino Services Internationaal only shares your personal data with third parties with your permission, if this is necessary for the execution of the agreement or to comply with any legal obligation. With parties that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Casino Services International remains responsible for these processing operations. That is for the integrity and security of the data.
Personal data that we process
Below you will find an overview of the personal data, goals, bases and retention periods that we process per category. We also indicate for each category with whom your data is shared.
Customer data
Personal details and goals:
- [Adjust the data below based on your situation.]
- Name and address details (first name, last name, address, postal code, town, country)
For the execution of the agreement, invoicing, identification, maintaining the customer relationship and performing direct marketing activities. - Contact and additional personal details (e-mail address, telephone number, gender)
To communicate with each other, to appeal to you, to provide support, to inform you about changes in products / services, to carry out direct marketing activities. - Payment details (bank account number, VAT number)
To process your payment and for the VAT transfer if your company is located outside the Netherlands.
Basis (legal basis) for the processing:
Necessary for the implementation of the agreement ( Click here for more information
).
Performing direct marketing activities (we send you offers of similar products or services or tips on purchased products or services) is covered by "legitimate interest" ( Click here for more information
).
Storage period:
[Up to one month after termination of the contract ( Click here for more information
).]
We keep your invoices for the legal storage period.
With whom are your data shared:
[Add the names of the recipients
( give extra information if they are outside the EU
) and indicate that you have entered into a processor agreement with this. Think of your (software) suppliers such as an accounting package. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
Data from website visitors
Casino Services International uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Changing cookie preferences can continue these instructions to follow. In addition to cookies, this website contains one or more web forms in which personal data are processed.
Functional cookies
Personal details and goals:
Casino Services International uses cookies purely for functionality. These ensure that the website works properly and that, for example, your choices and preferences are remembered.
Basis (legal basis) for the processing:
Justified interest ( Click here for more information
).
Storage period:
1 year
With whom are your data shared:
We are the only ones who receive this information.
Analysis cookies
Personal details and goals:
When you visit this website we process your (anonymised *) ip address in our statistics to gain insight into the functioning of our website and to improve it. * = For this processing we anonymize your IP address before it is processed by the statistics software Google Analytics; this makes it no longer a personal data.
Basis (legal basis) for the processing:
Justified interest ( Click here for more information
).
Storage period:
The maximum storage period of the Google Analytics cookies is set by us at 26 months.
With whom are your data shared:
With us and Google. We have set up the Google Analytics cookies in a privacy-friendly manner in accordance with the 'Manual for the Privacy-Friendly Setting of Google Analytics' as provided by the Dutch Data Protection Authority. For the Google Analytics cookies, this means that Casino Services International i) has signed a processor agreement with Google, ii) masks the last octet of your IP address, iii) has "released data" so that Google does not obtain the personal data obtained for its own purposes can use (Google can only use it for technical support) and iv) does not use other Google services in combination with the Google unless otherwise specified in the 'Marketing & tracking cookies' section. For more information, read it Google's privacy policy
as well as the specific privacy policy of Google Analytics.
Marketing & tracking cookies
Personal details and goals:
When you visit this website we and third parties use techniques (eg cookies in which your IP address is recorded) so that we recognize you:
- to tailor our promotions and content to your interests (personalization);
- to show you embedded content such as videos (* Vimeo and / or YouTube );
- to show you social media sharing options and widgets (* Facebook , Twitter , LinkedIn , Google , Pinterest ea);
- to offer you interesting offers on ad networks ( Facebook , Twitter , LinkedIn , Google , etc.).
* = You may wish to pass on your privacy via the websites of these parties. Click on the links in the above list to view the privacy policy of the relevant party.
Basis (legal basis) for the processing:
Your permission ( Click here for more information
). On your first visit to our website we have already informed you about these cookies via our cookie notification:
This website uses functional and analysis cookies for an optimal user experience. Casino Services International and third parties place marketing and tracking cookies so that we can recognize you. View our privacy statement for more information.
By closing this report, or by continuing to use our website, we know that you give permission for this. You can change your cookie preferences these instructions
to follow.
You can withdraw your consent by these instructions to follow.
Storage period:
As long as we have your permission.
With whom are your data shared:
Cookies from third parties are also placed via our website. The privacy and cookie policy of the relevant party applies to the use of cookies by other parties. If you disclose your information to other third parties or to other sites on the internet, other rules may apply to their use or disclosure of the information you have provided to them. That is why we encourage you to read the privacy and cookie policy of all external parties to which you provide information. Note that their policies may change regularly. Casino Services International has no influence on this. If applicable, we have entered into a processor agreement with a party, for example, when we share your personal data as a result of an advertising campaign.
Web forms
Personal details and goals:
For example, you can contact us via a web form. Each web form has one clear purpose and if a form has an extra purpose (for example registering for the newsletter) then we will ask for additional permission. By completing the form you give us permission to process the requested personal data. For this we mainly use name and address details, the telephone number and an e-mail address.
Basis (legal basis) for the processing:
Permission that is given by filling in the form or checking the permission for an extra purpose ( Click here for more information
). You can withdraw your consent by passing it on via the relevant web form or by sending an e-mail to info@casinoservices.com.
Storage period:
We keep the data until we are sure that you are satisfied with our response.]
If the contact leads to an assignment, we keep the data [up to one month after termination of the contract ( Click here for more information
)]. We keep your invoices for the legal storage period.
With whom are your data shared:
With us and GraagGoedOnline.nl BV, our online supplier. With GraagGoedOnline.nl BV we have concluded a processor agreement ( Click here for more information
). [Add the names of any other recipients
( give extra information if they are outside the EU
) and indicate that you have entered into a processor agreement with this. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
[Newsletter (registration form) → completely remove this part or add to what applies to you]
Personal details and goals:
- Name
Because we would like to speak to you in your e-mails with your name. - E-mail address
So that we can send you interesting e-mails - [Other information; PLEASE NOTE that these do fit the purpose and that you limit the requested data to a minimum to be able to carry out this goal.]
We will send you a maximum of 1 newsletter per [day / week / 2 weeks / month].
Basis (legal basis) for the processing:
Your permission ( Click here for more information
). You can withdraw your consent by using the link at the bottom of each e-mail we send.
Storage period:
Until you withdraw your consent.
Who are your data shared with:
With us and [Name of supplier's newsletter]
our newsletter supplier. With [Name of supplier's newsletter]
we have concluded a processor agreement ( [Insert a link here to the privacy statement of the newsletter supplier eg https://mailchimp.com/legal/privacy]
). [Add the names of any other recipients
( give extra information if they are outside the EU
) and indicate that you have entered into a processor agreement with this. Also close a processor agreement with your newsletter supplier
( Click here for the MailChimp processor agreement
) ! TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
[Specific form X → remove this part completely or add what applies to you]
Personal details and goals:
[Enumeration of personal data and goals. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
Basis (legal basis) for the processing:
[Basis]
( Click here for more information
).
Storage period:
[Storage period]
With whom are your data shared:
[Add the names of the recipients
( give extra information if they are outside the EU
) and indicate that you have entered into a processor agreement with this. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
[Category X data → completely remove this item or add to what applies to you]
Personal details and goals:
[Enumeration of personal data and goals. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
Basis (legal basis) for the processing:
[Basis]
( Click here for more information
).
Storage period:
[Storage period]
With whom are your data shared:
[Add the names of the recipients
( give extra information if they are outside the EU
) and indicate that you have entered into a processor agreement with this. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@casinoservices.com , then we delete this information.
[ View this link for an overview of other special and / or sensitive personal data and assess whether you process it. If so; then fill in the following texts, if not; then delete these and the following texts completely (up to "With whom are your data shared:") but leave the text above "Our website / webshop and / or service does not have the intention data ..." if applicable.]
Personal details and goals:
Casino Services International processes the following special and / or sensitive personal data of you:
- [Summary]
Basis (legal basis) for the processing:
[Basis]
( Click here for more information
).
Storage period:
[Storage period]
With whom are your data shared:
[Add the names of the recipients
( give extra information if they are outside the EU
) and indicate that you have entered into a processor agreement with this. TIP: look at the texts of the other categories of this privacy statement or check out
https://ikwil.graaggoedonline.nl/privacyverklaring. ]
Automated decision-making
Casino Services International takes [yes / not] based on automated processing decisions on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example an employee of Casino Services International) sitting in between.
[If yes: Casino Services International uses the following computer programs or systems:]
- [Complete with name of the system, why it is used, underlying logic, interest and expected consequences for the person involved (your customer / website visitor).]
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Casino Services International and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have available to you in a computer file to you or another organization mentioned by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@casinoservices.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy.
We respond as quickly as possible, but within four weeks, at your request. Casino Services International also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. If you have a complaint about how we or our sub-processors deal with your personal data, we ask you to first discuss this with us, so that we can see if we can resolve or adjust this to your satisfaction. If we can not come to that point, you can always file a complaint with the regulator.
How we protect personal data
Casino Services International takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us info@casinoservices.com.
Both us and our suppliers (processors) will endeavor to take appropriate technical and organizational measures with regard to the security of personal data. We do not guarantee that the security is effective under all circumstances. We shall endeavor to ensure that security is met at a level that, in view of the state of the art, the sensitivity of the Personal Data and the costs associated with security, is not unreasonable.
Changes to this privacy statement
Casino Services International reserves the right to make changes to this privacy statement. Changes will be published on this website. Therefore, check this privacy statement regularly so that you are aware of any changes. The latest version is displayed in the "Last modified" section. If you continue to use our website after the last change, this means that you acknowledge these changes to this privacy statement, approve them and that you agree with the change (s).